Novel Coronavirus (COVID -19)

■Okinawa Prefecture COVID -19 Countermeasure Site
 Okinawa Prefecture official website

■Entry to and sightseeing in Japan
 Ministry of Foreign Affairs Official Website
 Ministry of Justice Official Website
 Japan National Tourism Organization(JNTO) website

■Telephone counseling service for foreign tourists
  Response time: 24 hours 365 days

・Okinawa Prefecture Free Phone Medical Consultation
Phone: 0570-050-235
Languages supported (16 LANGUAGES) English, Chinese (Mandarin/Cantonese), Korean, Thai,
Spanish, Portuguese, French,Italian, German, Russian, Vietnamese, Indonesian, Tagalog, Nepali, Malaysian

JNTO Multilingual Visitor Hotline
Phone: +81-50-3816-2787

Mahae-chan, the AI concierge, will answer your questions about Okinawa tourism!

The guidance of Okinawa tourism using AI will be starting from August 1st.
The AI concierge, Mahae-chan will be showing you tourist spots and activities so that you can enjoy Okinawa to the fullest.

The service is available anytime and anywhere so feel free to ask anytime.

There may be answers that can’t be answered in the beginning, but the members of the Okinawa Multilingual Contact Center will raise it with affection.
(Please tell us your honest thoughts through the survey!)

We hope we can help you discover new and fun experiences when visiting Okinawa.


Typhoon information

About Okinawa Tourism and COVID-19

In order to prevent the spread of the novel coronavirus, the Japanese government declared a state of emergency on April 7. In response, the governor of Okinawa has urged people to refrain from travel, including travel to or from the prefecture, while the state of emergency is active. This request is in response to a rapid surge in cases within Okinawa prefecture, and is intended to prevent new cases coming in from outside the prefecture in addition to reducing person-to-person contact as much as possible, thereby preventing infection clusters within the prefecture. We ask for your understanding of the necessity of such measures in order to protect the lives and health of the Okinawan people.

The Okinawa Multilingual Contact Center website went live on April 1.

The Okinawa Multilingual Contact Center website went live on April 1.

The Okinawa Multilingual Contact Center provides interpretation services and sightseeing information to ensure that every visitor to Okinawa has a safe and enjoyable stay. We hope you find this service useful.

Starting this year, we are also accepting calls from IP phones free of charge, so don’t hesitate to make use of our service. As we are no longer able to respond to e-mails sent to our previous e-mail address, please contact us via the inquiry form on our new website.

We are currently undergoing preparations to get our new service ready to respond to calls from callers anywhere, anytime this summer. We hope you enjoy the new service.